Common Mistakes To Avoid While Hiring A Maid Agency In Singapore

Hiring A Maid Agency In Singapore

When it comes to finding the best maid agency in Singapore, you might feel it is an easy peasy task, as so many agencies out there claim to be the best. All you need to do is pick one of them and tell your chosen agency your requirements, and that is it. You will get your domestic helper without hassle.

But wait? Is finding a maid agency as simple as hiring a maid via them?

The answer might be no if you are relentlessly going for an agency hunt. Sometimes (actually, most of the time), we make many mistakes while hiring a domestic helper agency in a hurry.

By keeping this in mind, we consulted Singapore’s top-rated maid agencies, like Jory Employment, to gather information about the common mistakes people make while finding and hiring a caretaker or household helper agency.

In this article, we will unwrap the mistakes and how you can avoid them. Let’s dig into it.

Mistake 1: Choosing A Maid Agency Without Checking Background

Explanation: Have you heard that every glitter is not gold? Like this saying, not every employment agency is good for the clients. Since a wide range of maid agencies are available online and offline, it is easy for you to fall into the hands of a recruitment company that does not have a good reputation.

Most of the time, people (who are in a hurry, especially) find the agency with the help of any flair or online and fall for it without checking if this company has a good reputation or has been penalized in the past. They won’t be able to know what the hassle will be in the future if they follow this negligence. They might get a maid without prior experience or training, which can cause them problems in the future. So, what do you do to save yourself from this hassle? Let’s find out in the solution section!

Solution: Whether you are going to hire a maid company online or offline, the first step you need to take is to do your research and run a background check before hiring. If the agency has an online presence, read the comments or testimonials from previous clients. Don’t go for positive reviews. Check their negative reviews as well. It will help you find out if they have several return maids or if they have an excellent track record as they claim to be. Ensure you check the background and track record before you seal the deal.

Mistake 2: Choosing A Maid Agency Based On Low Fees

Explanation: This is the most common pitfall employers usually fall into, as they think they are getting a great deal below their budget. But they might actually waste their money in the dragon’s mouth. Picture this: your agency has sent a Philippino maid at very low fees, and you are happy until you know the agency cut the costs of Domestic Helper Insurance in Singapore, or worse, the helper is not even registered. You don’t want that. Will you? So go for the solution to save yourself from future hassle.


Solution: It is essential to consider carefully hiring a Maid Agency in Singapore with a Low Price. While it can be beneficial, not all low-cost services mean quality. Some agencies may charge less but provide inefficient services, so you need to be cautious. If maids offer very low fees, they may not be insured or bonded. Therefore, you must bear the repair or replacement cost if they damage something while working.

Mistake 3: Choosing A Maid Agency That Does Not Offer Refund

Explanation: Sometimes, we neglect essential details about the agency while they are showing you the glitter and attractions of their agency. And not offering fee refunds is one of them, as they claim that you won’t need it, and you might also believe them.

Solution: A money-back guarantee may indicate that the agency is confident about the quality of the service and the maid they deploy. If the agency does not provide a refund, it could pose an issue if you return the maid in just a few days. By providing a guaranteed refund, you can have peace of mind, knowing that if you are dissatisfied with the maid’s performance, you can return her within the allowable period and get your money back.

Mistake 4: Choosing A Maid Agency Without Checking Personally

Explanation: Mostly, due to lack of time, people go for any agency that their friends or knowns have recommended without checking by themselves. That might be the biggest mistake they ever made.

Solution: Have you heard about the maid agency from someone, or did you come across it while traveling on the bus? Choosing a maid agency is not recommended solely based on the information you hear from others. Even though a recommendation is a reliable source, conducting a background check on the maid recruiter is vital to ensure you find the right one. It’s better to talk to the Singapore maid agency directly and see whether they are dependable. What you hear about them may differ from what you see when you visit them.

Mistake 5: Choosing Agency Without Checking Whether It complies with the Ministry of Manpower (MOM) Or Not

Explanation: If you hire a maid in Singapore, it’s important to make sure that the agency you use follows all the rules and regulations. If they don’t, it can cause big problems. For example, if your maid doesn’t have a work permit or if her work permit has expired, you and your maid could get into trouble. So, it’s important to be careful when choosing a maid agency and make sure they follow all the rules.

Solution: Singapore has strict regulations regarding hiring foreign domestic workers (FDWs). As an employer, it’s important to understand and follow these regulations to avoid legal complications and penalties.

One of the leading legal requirements is obtaining a valid work permit for your FDW. To apply for a work permit, you must provide certain documents and information, such as your FDW’s passport details and medical records. You’ll also need to pay a levy to the government for each FDW you hire.

Another important requirement is paying your FDW the correct salary. The Ministry of Manpower (MOM) has set guidelines for the minimum amount you must pay your FDW, depending on their country of origin and experience level. You must also provide your FDW with adequate food, housing, and medical care.

In addition to these requirements, there are other legal obligations you need to be aware of. For example, you must purchase medical insurance for your FDW and follow certain rules around rest days and working hours.

Non-compliance with these regulations can result in penalties, such as fines or even imprisonment. So, it’s important to stay informed and ensure you follow all the rules when hiring and employing an FDW in Singapore.


Let’s Wrap Up

We’ve highlighted some common mistakes to avoid when hiring a domestic helper agency. If you’re looking for a reliable agency in Singapore, consider checking out Jory Employment. They offer various services, including part-time helper placement and a maid dormitory to accommodate your domestic helper. So what are you waiting for? Book an appointment with them and let them help you find the best maid that meets your requirements.

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